Terms and Condition

Terms and Conditions

Last Updated: [30-June-2025]

Welcome to Lelow.Online. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our platform. By accessing or using our website, you agree to be bound by these Terms.

1. General Information

lelow.online is an e-commerce platform offering a variety of products to customers across India. The website is owned and operated by SUNITA AGARWAL. The term “we”, “our”, or “us” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

2. Use of Website

  • You agree to use this website only for lawful purposes.
  • You must be at least 18 years of age or have the consent of a parent or guardian to make a purchase.
  • We reserve the right to refuse service or terminate accounts at our discretion.

3. Product Information

  • We strive to display accurate descriptions and images of our products. However, we do not warrant that the product descriptions, colors, or other content on the website are 100% accurate, complete, or current.
  • Product availability is subject to change without notice.

4. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time.
  • Payment must be made in full before the product is dispatched.

5. Shipping and Delivery

  • We ship across India. Delivery times may vary depending on your location.
  • While we aim to deliver orders within the estimated delivery time, delays may occur due to unforeseen circumstances.
  • Please refer to our Shipping Policy for more details.

6. Return and Refund Policy

  • We do not accept returns unless the product received is damaged or defective.
  • In case of a damaged or wrong product, please contact us within 48 hours of delivery with clear images of the product and packaging.
  • Refunds, if applicable, will be processed to the original payment method. Please refer to our Return Policy for complete details.

7. Cancellation Policy

  • Orders once placed can only be canceled before they are shipped.
  • Once dispatched, cancellations will not be entertained.

8. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use the website or any product purchased from us.
  • In no event shall our liability exceed the price paid by you for the product.

9. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Intellectual Property

  • All content on this website including text, graphics, logos, images, and software is the property of lelow.online or its content suppliers and is protected by copyright and intellectual property laws.

11. Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Siliguri, West Bengal].

12. Contact Us

For any questions or concerns, please contact us at:

📧 Email: suneetadn3@gmail.com
📞 Phone: 7812066477
🌐 Website: https://lelow.online